Reach out to the right team and we'll get back to you as quickly as possible.
Typical response time: within 24 hours
Our team operates Monday–Friday. Safety-related reports are triaged around the clock.
How long does support take to respond?
Our support team typically responds within 24 hours on business days. For urgent safety issues, we aim to respond within a few hours.
Where is eZfan based?
eZfan is headquartered in Limassol, Cyprus, with a globally distributed team across multiple time zones.
How do I appeal a suspended account?
Email [email protected] with the subject line 'Account Appeal' and include your username and the reason you believe the suspension was an error.
How do I report a legal / DMCA issue?
Send DMCA takedown notices and legal correspondence to [email protected]. Include all required statutory information in your notice.
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